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Workstation 9.0.2 x64 on Windows Crashes with an Access Violation in Nvidia

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0:015> !analyze -v

*******************************************************************************

*                                                                             *

*                        Exception Analysis                                   *

*                                                                             *

*******************************************************************************

 

 

*** ERROR: Module load completed but symbols could not be loaded for vmware-vmx.exe

 

 

FAULTING_IP:

nvd3dumx+6db8af

000007fa`6b1cb8af 83bac000000000  cmp     dword ptr [rdx+0C0h],0

 

 

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)

ExceptionAddress: 000007fa6b1cb8af (nvd3dumx+0x00000000006db8af)

   ExceptionCode: c0000005 (Access violation)

  ExceptionFlags: 00000000

NumberParameters: 2

   Parameter[0]: 0000000000000000

   Parameter[1]: 00000000000000c0

Attempt to read from address 00000000000000c0

 

 

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_READ

 

 

PROCESS_NAME:  vmware-vmx.exe

 

 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

 

 

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

 

 

EXCEPTION_PARAMETER1:  0000000000000000

 

 

EXCEPTION_PARAMETER2:  00000000000000c0

 

 

READ_ADDRESS:  00000000000000c0

 

 

FOLLOWUP_IP:

nvd3dumx+6db8af

000007fa`6b1cb8af 83bac000000000  cmp     dword ptr [rdx+0C0h],0

 

 

APPLICATION_VERIFIER_FLAGS:  0

 

 

APP:  vmware-vmx.exe

 

 

FAULTING_THREAD:  0000000000001558

 

 

PRIMARY_PROBLEM_CLASS:  NULL_CLASS_PTR_READ

 

 

BUGCHECK_STR:  APPLICATION_FAULT_NULL_CLASS_PTR_READ

 

 

LAST_CONTROL_TRANSFER:  from 000007fa6b24ed5c to 000007fa6b1cb8af

 

 

STACK_TEXT: 

00000000`0eafef40 000007fa`6b24ed5c : 00000000`009733a8 00000000`00000000 00000000`00000001 00000000`00000000 : nvd3dumx+0x6db8af

00000000`0eafef70 000007fa`6b18baa7 : 00000000`05fb8700 00000000`00000000 00000000`00000000 00000000`05fbf498 : nvd3dumx+0x75ed5c

00000000`0eafefa0 000007fa`6b18850d : 00000000`00000000 00000000`00000001 000007fa`00000000 00000000`00000000 : nvd3dumx+0x69baa7

00000000`0eaff7c0 000007fa`6b1a7e43 : 00000000`00000000 00000000`05fbb290 00000000`00000000 00000000`00000000 : nvd3dumx+0x69850d

00000000`0eaff7f0 000007fa`6b42c07f : 00000000`00000000 00000000`05fbb290 00000000`00000000 00000000`00000000 : nvd3dumx+0x6b7e43

00000000`0eaff820 000007fa`6b42c2ca : 000007fa`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvd3dumx!QueryOglResource+0x1d59bf

00000000`0eaff850 000007fa`946e1832 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvd3dumx!QueryOglResource+0x1d5c0a

00000000`0eaff880 000007fa`96bcd609 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1a

00000000`0eaff8b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d

 

 

 

 

SYMBOL_STACK_INDEX:  0

 

 

SYMBOL_NAME:  nvd3dumx+6db8af

 

 

FOLLOWUP_NAME:  MachineOwner

 

 

MODULE_NAME: nvd3dumx

 

 

IMAGE_NAME:  nvd3dumx.dll

 

 

DEBUG_FLR_IMAGE_TIMESTAMP:  5211100c

 

 

STACK_COMMAND:  ~15s; .ecxr ; kb

 

 

FAILURE_BUCKET_ID:  NULL_CLASS_PTR_READ_c0000005_nvd3dumx.dll!Unknown

 

 

BUCKET_ID:  APPLICATION_FAULT_NULL_CLASS_PTR_READ_nvd3dumx+6db8af

 

 

Followup: MachineOwner

===

 

vm hardware revision is 9, running Windows 7 Enterprise x64. Host is running Windows 8. This occurs between once every two days to 3 times a day, give or take.

 

Current nvidia driver version is 326.80 beta. I've tried rolling back to the most recent whql version but the same issue occurs with the same parameters. I've read that disabling 3d acceleration is a workaround for the issue, so I have done so. However, I frequently use the Aero capabilities of this vm and they are now unavailable. Any ideas what is going on here and how I can resolve the issue while still retaining the 3d acceleration functionality?


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