Hello jddias,
Could you please clarify when you said " It looks like you are setting up an email alert handler in the custom UI - you don't need to do it there unless you are using the standalone version and/or want alerts on specific conditions."?
Does it mean that if we setup SMTP configuration on vcops-custom UI, and enable it, all the alerts that are generated in the customs-UI screen will automatically start to go to the emails as notifications?
But my confusion is, as there is no field for email address itself, where will the emails go?
For filtering the alerts to specific email addresses, I understood that we have to configure the emailfilter.xml file.
BR,
Tom